blair

In suggesting the old-fashioned direct dial, iSHOCK is merely reiterating our instructions (And Gordon, if a DOT Commissioner calls you at home, you take note!). By the way, calling 311 will actually delay service since it requires that their operators in turn phone that toll-free number. And while you’re correct in suggesting that the city is liable for their equipment,  it’s not all blackout and white– the lampposts, for example, are a shared responsibility– above ground the DOT, and below conEd. And since most of this intricate 70,000 miles of urban infrastructure falls well within the utilities’ aegis, it’s the obvious choice. Furthermore,  if you or anyone else besides me, actually reads their monthly bill enclosure, you will see that conEdison encourages proaction on the part of their ratepayers by publicizing this free number and offering their own set of protective guidelines.

This entry was posted on Monday, February 11th, 2008 at 3:05 pm and is filed under Stray Voltage. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.